Swane Shop

You can email us at theswaneshop@gmail.com where our customer service team will be happy to help you with whatever you need!

We accept Apple Pay, Google Pay, Shop Pay, PayPal payments, and all major credit cards (VISA, Mastercard, AMEX).

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1 business day from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

You can easily contact our customer support shopping assistant on the bottom right hand corner of your screen or you can visit our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns.

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.